Tuesday, March 28, 2017
Tech Support backup and restore failed
Tech Support backup and restore failed
backup and restore failed
I have Windows 7 Ultimateÿ Backup and Restore fail coz backup my files is jump to system32,,,why I need any helps.
Thanks
Keys to the Problem backup and restore failed
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Hi Dandy,
ÿ
Thank you for posting your query in Microsoft Community.ÿ
ÿ
From your description, I understand that backup fails on your computer because
it jumps to system32 folder.
I will be glad to assist you.
ÿ
I would appreciate if you could answer the following questions:
1.ÿÿÿ Have you made any recent changes to your computer?
2.ÿÿÿ Do you have any third party backup application installed?
3.ÿÿÿ Do you receive any error messages?
4.
What backup settings are you using (recommended or customized)?
I would suggest you to follow the steps provided below and update us on the status of the issue.
ÿ
Method 1: If you are using recommended settings, use custom settings (Let me choose) and check if the backup works.
Method 2: Run System File Checker tool.
To do this, refer this link:
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
http://support.microsoft.com/kb/929833
Also refer this link: Error code 0x8100002F and or error code 0x80070002 when you back up files in Windows 7
http://support.microsoft.com/kb/979281
ÿ
For any Windows related issues please feel free to contact us and we will be glad to help.
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