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Troubleshoot AVG free installation problem Error

Troubleshoot AVG free installation problem Error

AVG free installation problem

Im trying toÿinstall AVG free 9.0, but Im informed on the screen that I have to remove Norton Security Online first.
The problem is that I dont have Norton Security Online on my machine.
What do I do to solve this problem? (I went to the Norton website
where I could get a Norton removal tool, but I needed toÿprovide the number of the versionÿon my machine -- I couldnt answer the question because I dont have any version ofÿthe program)
Thanks for any advice.

Solutions to the Problem AVG free installation problem

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There is only one version of the removal tool, you can pretty much select any product shown (Norton Security Suite should do) and get the tool..."The Norton Removal Tool uninstalls all Norton 2003 and later products, Norton 360, and Norton
SystemWorks 12.0 from your computer."

Hal
--
Hal Hostetler, CPBE
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
www.kvoa.com -- KVOA Television, Tucson, AZ.

Live at Hot Licks - www.badnewsbluesband.com
"qintar" wrote in message
news:237b9e04-0c8a-42e4-a61b-b53a50ac3acc...
Im trying toÿinstall AVG free 9.0, but Im informed on the screen that I have to remove Norton Security Online first.
The problem is that I dont have Norton Security Online on my machine.
What do I do to solve this problem? (I went to the Norton website
where I could get a Norton removal tool, but I needed toÿprovide the number of the versionÿon my machine -- I couldnt answer the question because I dont have any version ofÿthe program)
Thanks for any advice.

Manually editing the Windows registry to fix Error AVG free installation problem

• Click the Start button.
• Type "command" in the search box... DO NOT hit ENTER yet!
• While holding CTRL-Shift on your keyboard, hit ENTER.
• You will be prompted with a permission dialog box.
• Click Yes.
• A black box will open with a blinking cursor.
• Type "regedit" and hit ENTER.
• In the Registry Editor, select the Error 0x9C-related key (eg. Windows Operating System) you want to back up.
• From the File menu, choose Export.
• In the Save In list, select the folder where you want to save the Windows Operating System backup key.
• In the File Name box, type a name for your backup file, such as "Windows Operating System Backup".
• In the Export Range box, be sure that "Selected branch" is selected.
• Click Save.
• The file is then saved with a .reg file extension.
• You now have a backup of your MACHINE_CHECK_EXCEPTION-related registry entry.

Recommended Method to Fix the Problem: AVG free installation problem:

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