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Tech Support All 32 bit browsers crash as soon as they open under Windows 7 Home Premium 64 Bit

All 32-bit browsers crash as soon as they open under Windows 7 Home Premium (64-Bit)

A friend brought her laptop hoping I would be able to find the problem and fix it.
After weeks of searching and researching, I could not find an answer.
We opted to re-installed the factory Image on back on the computer.
Sadly, the only thing we can do now
is open IE (64-bit) All other browsers still keep crashing as soon as they start up.
We have ensured that the computer is up to date all current drivers are installed, but the issue still persists.
We have booted the computer in safe mode an the same thing
still happens.
I have also done selective startup and nothing changes, the browser still crashes as soon as it opens.
The laptop is an Acer Aspire 5517
The following is what I get from the Event Viewer.
ÿ
Log Name:ÿÿÿÿÿ Application
Source:ÿÿÿÿÿÿÿ Application Error
Date:ÿÿÿÿÿÿÿÿÿ 3/23/2012 8:05:00 PM
Event ID:ÿÿÿÿÿ 1000
Task Category: (100)
Level:ÿÿÿÿÿÿÿÿ Error
Keywords:ÿÿÿÿÿ Classic
User:ÿÿÿÿÿÿÿÿÿ N/A
Computer:ÿÿÿÿÿ (Removed)-PC - I removed the name as she does not want it posted online.
Description:
Faulting application name: iexplore.exe, version: 9.0.8112.16421, time stamp: 0x4d76255d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000417
Fault offset: 0x0074ee6d
Faulting process id: 0x9f4
Faulting application start time: 0x01cd096ae1d62e10
Faulting application path: C:Program Files (x86)Internet Exploreriexplore.exe
Faulting module path: unknown
Report Id: 24179bf4-755e-11e1-9c63-00262253b120
Event Xml:

ÿ
ÿÿÿ
ÿÿÿ 1000
ÿÿÿ 2
ÿÿÿ 100
ÿÿÿ 0x80000000000000
ÿÿÿ
ÿÿÿ 2537
ÿÿÿ Application
ÿÿÿ (Removed)-PC
ÿÿÿ
ÿ
ÿ
ÿÿÿ iexplore.exe
ÿÿÿ 9.0.8112.16421
ÿÿÿ 4d76255d
ÿÿÿ unknown
ÿÿÿ 0.0.0.0
ÿÿÿ 00000000
ÿÿÿ c0000417
ÿÿÿ 0074ee6d
ÿÿÿ 9f4
ÿÿÿ 01cd096ae1d62e10
ÿÿÿ C:Program Files (x86)Internet Exploreriexplore.exe
ÿÿÿ unknown
ÿÿÿ 24179bf4-755e-11e1-9c63-00262253b120
ÿ

Keys to the Problem All 32-bit browsers crash as soon as they open under Windows 7 Home Premium (64-Bit)

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Hi Don,
Thanks for the information, but I have already done all of the things you mentioned.
I even re-registered all the dll files for IE but that did not seem to work.
My guess would be some sort of a virus that was not being detected by any of the antivirus scanners.
We wiped the OS partition completely and then launched the Acer eRecovery (Alt + F10) tool.
The system is now back up and running with no issues.
Thanks anyways!

In this method we will try to Boot in Safe mode with Networking and see if the error still persists.

• Search "MSCONFIG" and Open.
• Click on Boot Tab
• Tick Safe Boot in Boot Option
• Select Network.
• Click Apply and OK.
• Reboot your System.

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1. Download SmartPCFixer. Install it on your system.

2. After the scan is done, you can see the errors and problems need to be repaired. Click Fix All.

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Unable to open iTunes The iTunes Library file is locked on a locked disk

Issue : Unable to open iTunes.When you open iTunes it gives you error message "The iTunes Library file is locked, on a locked disk, or you do not have write permission for this file." and finally you will have to quit the iTunes.So basically you could not open iTunes.

When researched on this issue I found that one of the reasons for this problem is moving the whole iTunes folder from other Mac or external hard drive or using "Migration Assistant" to move your profile over.

I ran disk repair permissions and that still did not fix and obviously it will not because the iTunes Library and its supporting files are in my user profile folder.Apparently, when you use the Disk Utility in Repair Permissions ? a standard troubleshooting maneuver in OS X ? it doesn?t actually repair the permission settings on folders and files in your Home folder.

Which is where the recovery mode comes as handy.Home folder permissions and ACLs ( Access Control Lists ) are reset from recovery mode.In this post we will be learning to troubleshoot very common error "The iTunes Library file is locked, on a locked disk, or you do not have write permission for this file."

Unable to open iTunes-The iTunes Library file is locked, on a locked disk

Unable to open iTunes-The iTunes Library file is locked, on a locked disk

Solution to Unable to open iTunes-The iTunes Library file is locked, on a locked disk

There are multiple ways out there published on internet to fix it.But I found one very simple and always working solution which you could try first.Before following this first steps it is advisable to make sure you know where your songs are and what all location they are added from because we are going to delete the iTunes Library.itl file, which contains the exact same information like a playlist file.

Step -1- Fix Unable to open iTunes-The iTunes Library file is locked, on a locked disk

1. Click on the Go menu and select Go to Folder...
2. Type ~/Music/iTunes .

Unable to open iTunes-The iTunes Library file is locked, on a locked disk

3. Delete the iTunes Library.itl file.
4. Launch the iTunes application by clicking its icon in the dock and this will automatically create an iTunes Library.itl files.

Unable to open iTunes-The iTunes Library file is locked, on a locked disk

5. So you need to go ahead and Scan iTunes for media to add Songs in your newly created library.

Step-2

If step -1 does not work try this second step.You can actually just fix those permissions by

1. Going  into: Macintosh HD > Users
2. Right-click on your user name (home folder) and select Get Info.
   
   

   Unable to open iTunes-The iTunes Library file is locked, on a locked disk
3. Click the lock at the bottom and enter your password.
4. Your permissions at the moment for that folder should be Read & Write for you,Read only for staff and everyone.

   Unable to open iTunes-The iTunes Library file is locked, on a locked disk

5. Click the gear icon at the bottom, and select Apply to enclosed items.

   Unable to open iTunes-The iTunes Library file is locked, on a locked disk

6. The last step will take a few minutes to complete, but once done, everything in your home folder should now have their proper permissions.

Step 3

Heres another solution, since I just ran into this as well.  The issue was created when I copied over my iTunes library, the "iTunes Library.xml" and "iTunes Library.itl" files were both still owned by my previous user id, not my current id.And thats why I was Unable to open iTunes and got the error "The iTunes Library file is locked, on a locked disk".But it uses sudo and chown from the command line, so if youre not comfortable doing this, please dont (you can do a lot of damage if you make a mistake).

1. Open Terminal from utilities folder.
2. Using the Terminal application, go do your Music folder:
3. Type cd ~/Music and hit Enter/Return.
4. Then forcibly reset the user info for your entire library by typing the command.

sudo chown -R [login]:staff iTunes

where [login] is your username (not the full displayname, just the shortname).
So for example, lets say my username is nsohail then this command would be.

sudo chown -R nsohail:staff iTunes

Step 4

This is another simple method of fixing issue: Unable to open iTunes as it gives error message "The iTunes Library file is locked, on a locked disk, or you do not have write permission for this file."

1. Click on the Go menu and select Go to Folder...
2. Type ~/Music/iTunes .
3. Move your iTunes library Data file to your desktop.
4. Start iTunes - your play list will be empty.
5. Quit iTunes and copy the data file from Desktop back in to the iTunes folder.
6. Start iTunes and it should work just fine with all your old history preserved.

Read Next >>

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